Return & Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, please contact us at herchiro69@gmail.com. If your return is accepted, we'll provide instructions on how and where to send your package. Items returned without first contacting us will not be accepted.

You can always contact us with any questions about returns at herchiro69@gmail.com.

Damages and Issues

Please inspect your order upon arrival and contact us immediately if your item is defective, damaged, or if you received the wrong item so we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Certain items cannot be returned, including perishable goods, custom or personalized products, personal care items, hazardous materials, flammable liquids, gases, sale items, and gift cards.

Exchanges

The fastest way to exchange an item is to return the original item. Once your return is accepted, you can place a new order for the replacement item.

European Union 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason. Items must be unused, in their original condition and packaging, with proof of purchase.

Refunds

Once we receive and inspect your return, we'll notify you whether your refund has been approved. If approved, your refund will be issued to your original payment method within 10 business days. Please note that it may take additional time for your bank or card provider to process the refund.

If more than 15 business days have passed since your refund was approved, please contact us at herchiro69@gmail.com.